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Too many cards? Dave’s Soda and Pet City teams up with The Loc Card to get universal loyalty

By Jim Kinney | SPRINGFIELD — Getting a discount at checkout these days is like the beginning of a magic trick. Pick a card, any card. Loyalty programs — where a customer signs up and gives the merchant the ability to track his or her spending in return for discounts and offers — proliferate. […]

Posted in Articles, Management, Marketing by Dave Ratner.

Not So Fast

As I was walking through one of my stores a couple of weeks ago, I noticed we were starting to get some Innova back on the shelf. I would say we were about 50 percent in stock. It so happened that I was leaving for California in a couple of days to call on retailers […]

Posted in Articles, Pets, Retail by Dave Ratner.

Voices of the Valley: Dave Ratner of Dave’s Soda & Pet Food City

By: The Republican With locations in Agawam, Springfield, Hadley, Northampton, Ware and Stafford Springs, CT., I opened the store in Ludlow at the beginning of April. Big Y is my landord and we are now in five of their shopping centers. It works out well for both of us. We are both interested in attracting […]

Posted in Articles, Pets, Retail by Dave Ratner.

Dave Ratner of Soda & Pet City fame gets into Hall of Fame

By Jim Kinney | SPRINGFIELD — Dave Ratner read aloud from a customer email detailing a bad experience at Dave’s Soda & Pet City. It drove him nuts. And that’s why he’s in the Hall of Fame. “You need to give the customer a reason to do business with you,” Ratner said “If I […]

Posted in Articles, Leadership, Retail by Dave Ratner.

Dave’s Pet City has new location

By The Republican New Pet City LUDLOW – Dave’s Pet City has opened a new location, at 433 Center St. The new location has a wide array of supplies and treats for your favorite pets, as well as the company’s famous Do It Yourself dog wash tubs and grooming area. Most importantly, it will have […]

Posted in Articles, Retail by Dave Ratner.

The Learning Never Stops

Ijust returned from the National Retail Federation “Big Show” in New York. It is an absolutely mind boggling experience. The show floor takes up the entire Javits Center. Anything and everything having to do with retail is there. It is the perfect place to find used POS equipment, carts, time and attendance software, fixtures, sign […]

Posted in Articles, National Retail Federation, Trade Shows by Dave Ratner.

NRF: Independents’ Renaissance Begins Online

By Bill Bittner, President, BWH Consulting Last Monday at NRF was “Independents Day.” One of this year’s speakers (again) was the owner of Dave’s Soda and Pet City, Dave Ratner. Mr. Ratner has demonstrated how aggressive utilization of online channels has made it possible for his business to not only survive, but flourish, even through […]

Posted in Articles, Retail by Dave Ratner.

Voices of the Valley: Dave Ratner, Dave’s Soda and Pet City

By The Republican I started in 1975 selling all different brands of soda out of an abandoned Arco station on Route 9 in Hadley. About a year later, I bought a dog, a Bentley beagle, and one day I went into a grocery store to buy dog food and noticed there was more pet food […]

Posted in Articles, Retail by Dave Ratner.

Dave’s Soda and Pet City owner to open store in Ware

By John Appleton WARE – The owner of Dave’s Soda and Pet City is renovating the former Fashion Bug store on West Street and turning it into a pet food and supplies store which he plans to open by September. “When you are a small company like we are, everyone gets so excited that you […]

Posted in Articles, Retail by Dave Ratner.

When wishes come true

Kibbles and bits By The Republican Newsroom David A. Ratner – There is no such thing as a free lunch, unless perhaps it’s kibble. Springfield Mayor Domenic J. Sarno gave a plug to David A. Ratner, the owner of the Dave’s Soda and Pet City stores, during a recent ceremony welcoming a new dog to […]

Posted in Articles, Pets by Dave Ratner.
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