Small Business And Retail Expert Speaker Available For Interviews
Dave in the News
Dave Ratner’s creativity and common sense approach to business earns him regular media attention from the Wall Street Journal, Entrepreneur Magazine, NBC News and many other media outlets.
Dave’s expertise has earned him a place in the media as well. For 18 seasons he has hosted a weekly local ABC and Fox television show focused on caring for pets, while his business savvy and marketing genius regularly land him on the pages of The Wall Street Journal, Pet Age, and countless Associated Press stories.
Giving back to the community, shown above is Dave, donating blood.
Dave is an entertaining speaker and a knowledgable expert available for commentary and interviews on topics including:
- Customer Service
- Customer Loyalty
- Customer Experience
- Small Business Competing with National Brands
- Local Business Branding and Marketing
- Small Business and Retail Management
- Small Business Start Up Strategies for the Entrepreneur
- Small Business Marketing
- Cost-effective Retail Marketing
- Pet Supply and Pet Care Industry
- Health Care Law Impact on Small Business
- Niche Marketing for Small Business
- Retail Industry Trends
Check out Dave’s Media Appearances
Small Business Management Expert Articles
When Dave Ratner speaks to small-business owners — something he does often — he will inevitably touch on some of the highlights from his intriguing, 40-year career selling soda and pet food, during which he has made his first name and face into a nationally known brand.
Dave Ratner, the owner of a small retail chain in western Massachusetts called Dave’s Soda and Pet City, took a gamble with his firm’s health insurance this year…
At the recent eTail West conference, Dave Ratner gave a terrific presentation on how small retailers can win against big chains — real world examples from somebody who worked his way up from the bottom.
“It’s not about metrics. It’s not about anything, it’s about being nice. It’s a great lesson for your kids, it’s a great business lesson. Write thank you notes…”
Do you nurture your employees so they can grow to be leaders themselves? Do you let your employees make decisions and yes, even wrong decisions? Is it difficult for you to give up control, or are you at the point where you are happy to have other folks help run the business?
Retail Management Expert Articles
One way we have coped with the economy is by doing things to build customer loyalty…
Small Business Retail Entrepreneur Expert Interviews and Articles:
The National Retail Federation (NRF) has launched the Small Business Retail Council to represent and respond to the interests of small regional and local independent retailers.
Ratner, wearing a suit, wing-tip shoes and sporting a remarkable mustache, recently testified before the powerful Senate Finance Committee on Capitol Hill and masterfully fielded questions from U.S. senators.
Dave is an innovative professional with a passion for creating great brands that resonate with consumers. This personal connection is at the heart of Dave’s work and integrity, a hallmark of his career in business.
“A good entrepreneur takes a carefully calculated risk. If the pluses outweigh the minuses, only then do they take the shot.”
Retail Customer Loyalty Expert Articles
“You need to give the customer a reason to do business with you,” Ratner said “If I can build a brand that says you love Dave’s, hopefully you will feel too guilty to shop somewhere else.”
“What I like about this is it is great for the consumer,” said Dave Ratner, the owner and founder of Dave’s Pet City.
“Having been in the retail business for many years, I make a lot of decisions based on feedback from my customers,” said Ratner. “I am happy to work with rescues and shelters who are huge influencers in our pet community. The greatest way to build a great reputation is for people to trust you. People entrust us with their most precious creatures in the world—their pets.”
Dave’s Pet Show
In its 18th season, Dave hosts a 1/2 hour tv show for 14 years on the local ABC and Fox affiliate.
Retail Marketing Expert Interview
It doesn’t matter if your clientele has four legs, two legs, wings or fins: good customer relationships are vital. We chatted recently with Dave Ratner, the “chief instigating officer” of Dave’s Soda and Pet City, an Agawam, MA-based chain of pet supply stores (that, yes, also sells soda).
At the recent eTail West conference, Dave Ratner gave a terrific presentation on how small retailers can win against big chains — real world examples from somebody who worked his way up from the bottom.
Dave has captured the essence of being a successful entrepreneur in a captivating and humorous style that is both fascinating and inspiring.
Julie Gardner, executive VP, chief marketing officer, Kohl’s Department Stores
